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UPDATE: so Qwest _did_ come by yesterday to install our circuit but just didn’t bother to let me know. They did let our vendor know, though I’m not sure exactly when. Seriously, how hard would it have been to ride the elevator up 3 floors, knock on the door, and say “we’ve installed your circuit. Thank you.”

yet again, I’ve been disappointed by Qwest. A tech was supposed to come out to install our DS1 circuit today and he STILL hasn’t shown up. I tried calling Qwest this morning to get an update on where the tech was or when he would show up. Since we ordered the line through a vendor, Qwest retail customer service couldn’t even “see” our record. I was told to contact or vendor.

I called our vendor (who I’ll call Pat), who in turn called Qwest. Pat was told that the technician was “in the hub testing the circuit” and would visit our office when he was done testing. Pat asked if she could get the tech’s phone number or if the tech could call me when he was on his way, but Qwest wouldn’t provide that to her! AAAAAHHHHHHH!

So now we’ve essentially slipped a day in our installation and I may have to reschedule everything. Why can’t these fools stick to there stinkin’ dates! Or at least have the decency to call and tell me WHY THEY’RE NOT HERE!? idiots!

This entry was posted on Monday, May 2nd, 2005 at 3:47 pm and is filed under /dev/random, tech, rant, work. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.